Forgetting your username can be frustrating, but we've made recovering it quick and simple at KAF Digital Bank (KAF DB). 

Here's a step-by-step guide to help you retrieve your username with ease.

Forgot Username 

1. Accessing Help Centre:

On the Pre-login Dashboard, tap on the “Help Centre”.

2. Navigating to Recovery:

Find "Can’t Sign In" and tap on "Forgot Username".

3. Entering Details:

Provide the required information—email address, mobile number, and date of birth—and correctly input the Captcha (Human Verification).

4. Receiving Notification:

After these steps, the user will receive a notification in their email to recover their username.

Don't let a forgotten username hinder your banking experience. With our user-friendly Help Centre and straightforward recovery process, regaining access to your account is just a few taps away. Follow these steps to retrieve your username and resume seamless banking with KAF Digital Bank.