At KAF Digital Bank (KAF DB), your security is our absolute priority. That's why we've implemented a 6-digit PIN Multi-Factor Authentication (MFA) system to safeguard your account and debit card-i settings. 

This guide details all our essential security features, including MFA verification, the account access restoration process, and the measures in place to protect your transactions and debit card-i.

6-Digit PIN Multi-Factor Authentication (MFA) / Secure PIN Verification: 

• Any action in the Card Management Dashboard or changes made in the card settings will require a 6-digit PIN MFA. This 6-digit MFA intended to secure the mobile application usage, including any attempt to change the setting of your virtual debit card-i.
• Actions include viewing card details, card replacement, setting transaction limits, opting in/out of online transactions, opting in/out of overseas transactions, and viewing transaction details.

Account Access Restoration Process for Multiple Failed Attempts: 

• Five consecutive failed attempts during 6-digit PIN MFA will initiate the account access restoration process.
• Account recovery involves identification document (ID) verifications, facial recognition (face scan verification), and liveness checks (live identity verification).

Difference from Physical Purchase 6-Digit PIN: 

• The 6-digit PIN MFA is specific to account and app access, distinct from the 6-digit PIN used for physical purchases through POS terminals (card payment machines).

Temporary Account Block on Multiple Failures: 

• Exceeding 5 attempts during 6-digit PIN MFA results in a temporary block of the account, subsequently blocking the associated card.

Initiation of Account Recovery Process: 

• Blocked accounts require the initiation of an account recovery process.
• This process includes identification document (ID) verifications, facial recognition (face scan verification), and liveness checks (live identity verification).

Transaction Restrictions (Limits on Card Usage) upon Account/Card Block: 

• Once an account/card is blocked, all online transactions, including e-commerce payments like 'Pay using debit/credit,' are disabled.
• Scheduled and recurring payments are automatically cancelled during the block.

Account/Card Status Impact on Transactions: 

• Any account/card status other than 'Active' restricts money outflows from the account.
• Debit transactions are not permitted, but credit transactions still are allowed.

KAF Digital Bank is committed to ensuring your debit card-i security through comprehensive measures such as the 6-digit PIN Multi-Factor Authentication and secure account recovery processes. By understanding these features and their implications, you can confidently manage your KAF DB Debit Card-i, knowing that robust protections are in place to guard against unauthorised access and fraudulent activity. Stay secure with KAF Digital Bank.